Effective Date: 05, Sep 2024

At Massimo Global Academy India Pvt. Ltd. ("Company", "we", "us", or "our"), we are committed to protecting the privacy and security of the personal information of our users ("you", "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, applications, or services, including payments processed through Razorpay Payment Gateway.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, email address, phone number, postal address, or other contact information.
• Payment Information: Credit/debit card details, UPI ID, and other payment-related information (processed through Razorpay).
• Transactional Information: Purchase details, date, and amount of transactions.
• Device and Usage Information: IP address, browser type, operating system, device identifiers, and browsing behavior.
• Communication Information: Information provided when you contact us, including through emails or chats.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and complete your transactions via Razorpay Payment Gateway.
• To provide, maintain, and improve our services.
• To communicate with you regarding services, payments, and customer support.
• To comply with legal and regulatory requirements.
• To analyze and improve website performance and user experience.
• To send promotional offers, updates, and other information (you can opt-out of these communications at any time).

3. Sharing Your Information

We may share your information in the following circumstances:

• Third-Party Service Providers: We may share your personal information with Razorpay to process payments. Razorpay’s use of your personal information is governed by their privacy policy (https://razorpay.com/privacy/).
• Legal Compliance: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If our business is acquired or merged with another company, your information may be transferred to the new owners.
• Consent: We will share your personal information with third parties if you provide consent to do so.

4. Data Security

We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information.

5. Razorpay Payment Gateway

All payments made through our website are processed via Razorpay Payment Gateway. Razorpay adheres to the standards set by PCI-DSS (Payment Card Industry Data Security Standard) as managed by the PCI Security Standards Council. Razorpay ensures secure handling of your payment information. For more details on how Razorpay handles your payment data, please visit their Privacy Policy (https://razorpay.com/privacy/).

6. Your Rights

You have the following rights with regard to your personal information:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may ask us to correct inaccurate or incomplete personal data.
• Deletion: You can request that we delete your personal data, subject to legal requirements.
• Objection: You can object to the processing of your personal data for specific purposes, such as marketing.

To exercise any of these rights, please contact us at info@massimo.global.

7. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, we will securely delete or anonymize your personal information.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us improve our site performance, analyze usage, and deliver personalized content.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our services.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised "Effective Date." We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Massimo Global Academy India Pvt. Ltd.
No.5, 1st Floor, Above Yes Bank,
CMH Road, Indiranagar,
Bangalore 560038
Karnataka.
+91 6366369916
info@massimo.global

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.